Words of Thanks

I just wanted to say a huge thank you for the stunning arrangement you made for my aunt today. She has just said she thinks it’s the most beautiful arrangement she has ever received and she’s 79 today!

Next time I send flowers to any of our family in the Northern Rivers I will most certainly be ordering them from you.

Kind regards

Shane (11 April 2023)

 

Beautiful birthday flowers & wine for my Mum. Even when the flowers were delivered on the wrong day, the florist called to apologise and sent my Mum some chocolates and a rose on the correct day. Awesome service, beautiful flowers, would highly recommend.

Jo (23 March 2023)

 

My mother was beyond thrilled! She said they were so big she had to put them on a chair to take a pic, and that they are SO perfect that they looked fake!

Janine (3 March 2023)

 

Absolutely beautiful.

Chris (24 January 2023)

 

Thank you so much for today, flowers couldn’t have arrived at a more perfect time!! Just at the exact time that we sat for the birthday cake brunch. The arrangement was beautiful, Meaghan loved it! It’s the second time this week that you and the team have put together such stunning native flower arrangements and, with such little notice. My Oncology team

were raving about theirs all day yesterday, and especially loved the cute wombat card. They all asked which florist I used and commented that the Waratah (?) is their favourite native flower. Also, such a wonderful and immediate response as a walk-in customer late Tuesday afternoon. The arrangement was put together on the spot, with creativity and no wait time.

I can’t thank you and your team enough for your flexibility, creativity and care that shines through in your work….. so please pass on my gratitude to the rest of your team. I’ll definitely be continuing to use your service as my go to florist… and will also be sharing your lovely customer service and business through word of mouth.

Brydie (26 May 2022)

 

Hi Kerry. Thank you for sending the pics. These two blokes know each other and they have had a bit of a bad trip health wise and I wanted to help brighten up their recovery journey. The fruit baskets look great. Thanks again.
Ivor, 20 August 2021

 

A customer asked for an order to be delivered to a grave site at the Alstonville Cemetery. I delivered the flowers and read aloud the card message at the grave site, and then took photos to send to the person who ordered the flowers. Her response “That’s beautiful Kerry, thank you for your care and thoughtfulness.
Lisa, 18 August 2021

 

Hi Kerry. Thank you for sending the pics. These two blokes know each other and they have had a bit of a bad trip health wise and I wanted to help brighten up their recovery journey. The fruit baskets look great. Thanks again.

Ivor, 20 August 2021

 

From the initial enquiry with Alstonville Florist, Kerry was amazing! She worked within our budget, suggested themes and florals. I had a colour scheme and a few preferred flowers, but left the main design to Kerry and the team. We went back and forth, as I kept adding items to the list…. Pocket Flowers, Mother of the Bride Wrist Piece etc. and every time, it was never a hassle for Kerry, including when I asked her to add my “Something Blue” On the Wedding Day, Kerry hand delivered the florals to our room, with a massive smile and a comforting hug. She was warm, genuine and made such a difference to the morning. The bouquets were breathtaking and the presentation and quality were far better than I could have imagined. Walking down the aisle and seeing the amazing Arbour Feature Kerry had designed is a beautiful memory from the day Every little detail was perfect and Kerry and the team at Alstonville Florist had a big impact on the emotions and execution of our wedding day.

Amy, 4 August 2021

 

I can not recommend this florist highly enough, the staff are absolutely amazing and their arrangements are beautiful. Due to Victorian lockdown was unable to attend my Grandmothers funeral, the customer service was professional, kind and patient, the two bunches of flowers are stunning and exactly what i wanted, they were delivered within 4 hours of being ordered. Thank you so much.

Jess, 20 June 2021

 

Hello! I can't remember the name of the kind lady that served me so gently over the phone when I rang from Portugal on March 25th to order a plant to be delivered to my friend Jess in Alstonville... But I wanted to reach out to extend my genuine thanks, and to let you know the plant made her cry, she loves it so much, and said it couldn't be 'more her'. Even the 'thrives on neglect' tag was a hit!! I used to work at a florists in the UK, and I'm sure you know what a lovely service you provide and the happiness and joy you spread as a result - but just to confirm you really helped me be close to my friend when we're so far apart on her special day, it meant the world to me, and her. Thank you for everything - keep up the great service!

Cheers

Danica, 3 April 2021

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